Guarantee & Return Policy

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Guarantee & Return Policy 2017-03-22T15:31:40+00:00

Guarantee & Return Policy

  • We guarantee our maples will arrive in good condition or we will refund your money or replace them upon return within 14 days. The Buyer pays for shipping a replacement. Or if money is refunded it is the price of the maple, excluding shipping. We guarantee our maples are healthy and true to name at the time of shipment. Shipping charges are non-refundable.
  • We realize that careful consideration and time is involved in the choice of your garden plants so we also guarantee our maples will grow the first season. If maples are shipped in the spring the first season is the end of summer. Again we do not ship during the winter months when the maples are dormant.
  • We cannot be responsible for unseasonable weather, especially hard winters. If a maple fails to thrive the next spring a discount will be offered for a replacement maple. The amount of the discount will be determined by Eastfork Nursery.